Worst experience ever - avoid this store

Avoid this store. Really apalling service.

On their website they claim to have items in stock, and delivery is 5 - 7 days. I spoke to Denise via WhatsApp and their office number and was assured of their delivery timeline and that I am making the right purchase decisions.

After struggling to reach them via any of their contact numbers, I finally got hold of them and they assured me that the items have shipped and promised to provide tracking details, also that delivery will be by close of business today; but I am still to receive tracking details and/or my order and all their numbers go to voicemail again. WhatsApp messages remain unread - I am starting to think that I have been ****med.

In stark contrast, the items (filament, etc.) I have ordered from another online store (after ordering my printer from 3D store) arrived within 2 business days. I should have just paid the (few hundred rands) premium and shopped elsewhere to avoid making an expensive mistake.