4max Property will abuse you!

I was too late to see the reviews and would probably go with them and not have gone through with renting. My Fiance and I have never in our life dealt with such an agency. We saw the AD on Property 24 and were met by Lionel from the Belle Vie Complex to view the ground floor unit. First of all, they placed different photos than what was advertised on Property 24 but being honest we still liked what we saw (we are an engaged couple moving in together for the first time). Lionel was amazing to deal with until we had to deal with Monique at 4max properties. She threaten if we didn't pay a deposit she would give our unit to someone else (we paid it due to the fact that both my fiance and my lease were going to end at our previous flats, it is hard to find pet friendly and we still liked the placee), we did take long because we had questions we had asked her which she didn't answer except send us a threat instead, not realising we would deal with her and not Lionel for the rest of the 12 months (the reason we were under the impression as to why we were going to deal with Lionel, was he showed us the place, did our checks for damages and issues before we moved in and he answered all our questions Monique could not). The first month we moved in we had no power for 6 days which Monique never assisted in getting sorted, they replaced the incorrect unit wiring, we sent an email at 6:am and she only notified people around 12:00 in the afternoon. I had phoned her up after day 4 of our power issues and she screamed and shouted at me. She **** about informing my fiance about the issues. We have been in our place for 7 weeks and experienced such abuse from Monique at 4max Properties. I have everything on email if you would like to see proof. Now because of the power issues, she refuses to send us emails from the body corporate. Our dogs were barking (this is a new place for them so new noises and our unit is next to a veld next door) if we had known about the warning that the body corporate sent us we would have done something about the dogs but because she did not we gotten a fine of R250. To add to this no where in our body corporate did it state about fines, we suspect she did not give us the latest body corporate rules which we have requested from Agent Direct. Please look at the reviews online about 4max before renting from them. I wish we did look at the reviews as well but we stupidly didn't. We can also get referral letters from our previous landlords confirming we have never been an issue or caused any problems.