Another payout not honored by 947

I won R50000 on the 25th April 2025 and til this day I have been waiting for my prize money. I won it on Anele's show, I absolutely love this show and I am so disappointed with the service I have been receiving. The Prizes department never answers their phones, emails are never answered. Tebogo Moseri who is the contact, never responds to any emails. I am so unhappy and shattered that I have not received this money which was meant to boost my business and give my business better opportunities