TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
BEWARE OF THIS ****!!! I paid a deposit and Alec Laubscher blocked my mobile number days therafter. As mentioned in other complaints, Alec is very responsive and until he receives the deposit, thereafter it is a struggle to communicate. He requested I pay a 70% deposit even though the website states 50%. A+M Wendy Houses missed 3x dates which they committed to starting on site, citing the weather etc. (Also see other complaints). After the 3rd missed starting date my mobile number was blocked. My deposit of R13.8k was never refunded. Take note that A+M Wendy Houses & Summit Log & Nutec Homes is the same company and that all addresses provided on the websites are inaccurate/wrong.
1 reviews | Active since Jan 2020
BEWARE OF THIS ****!!! I paid a deposit and Alec Laubscher blocked my mobile number days therafter. As mentioned in other complaints, Alec is very responsive and until he receives the deposit, thereafter it is a struggle to communicate. He requested I pay a 70% deposit even though the website states 50%. A+M Wendy Houses missed 3x dates which they committed to starting on site, citing the weather etc. (Also see other complaints). After the 3rd missed starting date my mobile number was blocked. My deposit of R13.8k was never refunded. Take note that A+M Wendy Houses & Summit Log & Nutec Homes is the same company and that all addresses provided on the websites are inaccurate/wrong.
1 reviews | Active since Jan 2020
*****/****!!! Alec Laubscher is a *****. I paid a deposit and he blocked my mobile number days therafter. As mentioned in other complaints, Alec is very responsive and until he receives the deposit, thereafter it is a struggle to communicate probably because he had no intention of delivering a quality product, or in my case to deliver any product at all. He requested I pay a 70% deposit even though the website states 50%. A+M Wendy Houses missed 3x dates which they committed to starting on site, lying everytime for why they could not make it to site, citing the weather etc. (Also see other complaints). After the 3rd missed starting date my mobile number was blocked. My deposit of R13.8k was never refunded. Take note that A+M Wendy Houses & Summit Log & Nutec Homes is the same company and that all addresses provided on the websites are inaccurate/wrong.
1 reviews | Active since Jan 2020
*****/****!!! Alec Laubscher is a *****. I paid a deposit and he blocked my mobile number days therafter. As mentioned in other complaints, Alec is very responsive and until he receives the deposit, thereafter it is a struggle to communicate probably because he had no intention of delivering a quality product, or in my case to deliver any product at all. He requested I pay a 70% deposit even though the website states 50%. A+M Wendy Houses missed 3x dates which they committed to starting on site, lying everytime for why they could not make it to site, citing the weather etc. (Also see other complaints). After the 3rd missed starting date my mobile number was blocked. My deposit of R13.8k was never refunded. Take note that A+M Wendy Houses & Summit Log & Nutec Homes is the same company and that all addresses provided on the websites are inaccurate/wrong.
1 reviews | Active since Jan 2020
BEWARE OF THIS COMPANY. Bad workmanship, extortion and incomplete work. Payment terms are 50% deposit, 25% at roof level, 20% near completion and 5% upon completion. You will have all of Alec’s attention up until he receives his deposit. This company will work hard to get to roof level and then you will see a huge decrease in activity. Work slowed down significantly once Alec had 75% of the payment. Nearing completion, my mother was far too trusting and paid the 25% balance. However, she had not paid an amount of R2200.00 which was for a change she had made in window size. As soon as Alec received the 25% (which, I remind you, should have been the 20% near completion amount), he advised my mother that a further R4000.00 was needed and his team would not return until it was paid. This amount should have been R2200.00 and she had planned to pay it UPON completion. Back against the wall, and wanting the job completed, she then paid the R4000.00, we still do not know what the additional R1800.00 was for as he would not explain. His team returned for a few hours the day after the additional amount cleared in his account, and then that was it. Weeks later, the homes are still not complete. Facia boards are broken, the sliding door is skew with gaps on both sides, windows have no handles, corners are not finished, and the site is littered with their building materials and s****s. When the electricians came to install the solar panels they could not step foot on the roof as the sheeting used was exceptionally thin, we also noticed that normal nails (not roofing nails) were used on the roof, and most that were knocked in had missed the roof beams, so effectively doing nothing to keep the roof in place. We have been trying to get hold of Alec, to no avail. My dad was finally able to get hold of him using my cellphone number. When Alec heard who was calling him, he told my dad that he could not hear him. He finally answered a Whatsapp message and advised that his team have now started on a new site, and he doesn’t know when they will be able to return to complete the job, which he has been paid in full for, plus some. We have now had to pursue legal action (which has also gone ignored). Our lawyers have been receiving the same “I’m in a bad/noisy area, I can’t hear you” response my dad received. A job that was promised to be completed in just under 2 weeks has been going on for months now and counting! Shocking. We are grateful that we were able to warn family friends in time as they were initially impressed (as we all were) with this company. Thankfully they contacted another company instead. Alec also operates another business called Summit Log & Nutec Homes.
1 reviews | Active since Jan 2020
BEWARE OF THIS COMPANY. Bad workmanship, extortion and incomplete work. Payment terms are 50% deposit, 25% at roof level, 20% near completion and 5% upon completion. You will have all of Alec’s attention up until he receives his deposit. This company will work hard to get to roof level and then you will see a huge decrease in activity. Work slowed down significantly once Alec had 75% of the payment. Nearing completion, my mother was far too trusting and paid the 25% balance. However, she had not paid an amount of R2200.00 which was for a change she had made in window size. As soon as Alec received the 25% (which, I remind you, should have been the 20% near completion amount), he advised my mother that a further R4000.00 was needed and his team would not return until it was paid. This amount should have been R2200.00 and she had planned to pay it UPON completion. Back against the wall, and wanting the job completed, she then paid the R4000.00, we still do not know what the additional R1800.00 was for as he would not explain. His team returned for a few hours the day after the additional amount cleared in his account, and then that was it. Weeks later, the homes are still not complete. Facia boards are broken, the sliding door is skew with gaps on both sides, windows have no handles, corners are not finished, and the site is littered with their building materials and s****s. When the electricians came to install the solar panels they could not step foot on the roof as the sheeting used was exceptionally thin, we also noticed that normal nails (not roofing nails) were used on the roof, and most that were knocked in had missed the roof beams, so effectively doing nothing to keep the roof in place. We have been trying to get hold of Alec, to no avail. My dad was finally able to get hold of him using my cellphone number. When Alec heard who was calling him, he told my dad that he could not hear him. He finally answered a Whatsapp message and advised that his team have now started on a new site, and he doesn’t know when they will be able to return to complete the job, which he has been paid in full for, plus some. We have now had to pursue legal action (which has also gone ignored). Our lawyers have been receiving the same “I’m in a bad/noisy area, I can’t hear you” response my dad received. A job that was promised to be completed in just under 2 weeks has been going on for months now and counting! Shocking. We are grateful that we were able to warn family friends in time as they were initially impressed (as we all were) with this company. Thankfully they contacted another company instead. Alec also operates another business called Summit Log & Nutec Homes.
1 reviews | Active since Jan 2020
Please be Warned. A hundred thousand rand job, 7 brand new Wendy Houses. Alec is quick to take your money. After service is disgusting. He takes no calls and does not finish his work or projects. We had to think of a way to get Alec back to view the finished product, and did this by asking him to come and quote on more work. This was the only way we could get him back onto our premises. He eventually came to view the finished product. He himself was shocked at the end result, promised to send his team back to finish up and rectify, but after many months, plenty phone calls and emails, he refuses any calls, not even from my Lawyers. This was a highly recommended family business that he has inherited and is now destroying. I wish I was warned. Please be careful, rather use another company, I have warned you. This is one very unhappy customer.
1 reviews | Active since Jan 2020
Please be Warned. A hundred thousand rand job, 7 brand new Wendy Houses. Alec is quick to take your money. After service is disgusting. He takes no calls and does not finish his work or projects. We had to think of a way to get Alec back to view the finished product, and did this by asking him to come and quote on more work. This was the only way we could get him back onto our premises. He eventually came to view the finished product. He himself was shocked at the end result, promised to send his team back to finish up and rectify, but after many months, plenty phone calls and emails, he refuses any calls, not even from my Lawyers. This was a highly recommended family business that he has inherited and is now destroying. I wish I was warned. Please be careful, rather use another company, I have warned you. This is one very unhappy customer.
1 reviews | Active since Jan 2020
<p>Avoid using A&M Wendy (Pretoria). They built a garden shed for me. Doors jam as soon as it rains and go out of alignment. Closing bolts are secured with nails and just come loose. Contacted them (especially Alec who seems to be in charge) numerous times over a period from April to August to fix but despite many promises to come out they never pitched, and now have given up. Inferior quality Wendy's and the worst customer service I have come across for ages. Can't believe they have been in business for 37 years. Their promises are lies and their guarantee isn't worth anything. Rather use another business who is still interested in their customers and takes pride in their product after they have been paid.</p>
1 reviews | Active since Jan 2020
<p>Avoid using A&M Wendy (Pretoria). They built a garden shed for me. Doors jam as soon as it rains and go out of alignment. Closing bolts are secured with nails and just come loose. Contacted them (especially Alec who seems to be in charge) numerous times over a period from April to August to fix but despite many promises to come out they never pitched, and now have given up. Inferior quality Wendy's and the worst customer service I have come across for ages. Can't believe they have been in business for 37 years. Their promises are lies and their guarantee isn't worth anything. Rather use another business who is still interested in their customers and takes pride in their product after they have been paid.</p>
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