Spammed and they couldn't care less in fact they knew it was happening

I'm 68 years old and practically destitute. I went to the facebook page of Patrice Molophe he made me a friend and I messaged him and he was very caring and offered to help I did every thing he asked and had to pay in R4500 which I had to borrow making me futher in dept I received a letter from ARM signed by him. to cut a long story short. I phoned ARM and spoke to his assistans Lebo Boqo and an Ashley they TOLD ME THAT THE FACE BOOK SITE WAS A SCAM plus everything else I sent them all the emails I had had and said that if they knew it was a scam why did they not have it taken off as it looks genuine I also looked fir scam sights and this didn't come up I just want to warn people that are in the same situation as me that these people do not give a damn and will not do anything to help you. I have got my bank involved and they are taking it to the fraud department meanwhile it doesnt help me NO ONE CARE