RT
Rita T
Active since Mar 2013
18
Reviews
0
Industries
Reviews
18 reviews60 months ago
Hisense do not care about their customers keep away from this product
My Sony TV had a power surge and the insurance replaced it in 28/02/2019 with a Hisense TV. I had had it for about 6 months when it would keep switching itself off. the people whom we got it off fixed it. Now 2 weeks ago the same thing has happened again I called the people I got it from said it only had a one year warranty I phoned Hisense and they said it had a 4 year warranty and they would send someone out to fix it still no one has contacted me or come out to fix it. I live on my own as my husband of 43 years literaly dropped down dead because of a clot in his lung and I have to go into Hospital for a procedure I have explained everything to them do you think they care I phone everyday and they just say our technicians will phone you that is over 2 weeks ago. I feel that for a TV to break down like this and they don't seem to come out very quickly they should in all fairness replace the TV. so heaven only knows when they will get around to fix it please take my advice AND KEEP AWAY FROM HISENSE THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND TERRIBLE SERVICE.
53 replies
61 months ago
Hopeless Standard Bank
I have just noticed that for 2 years when my husband died. I was given a debit card inked to me bank account. when I use the card it says on my bank statement "outstanding card authorisation" and deducted of my balance. then 2 days later the same transaction this time saying " cheque card purchase " same amount is deducted again off my statement. I have only noticed that it has been debited today that they have been doing it for 2 years. I phoned Standard twice now and nothing has been done about it. they owe me thousands because every time I use my debit card it is deducted twice off my statement balance and NO ONE IS PREPAIRED TO HELP ME, they all keep putting me through to other people. I know it has taken me a long time to notice but after the shock of my husband of 43 years just dropping dead on me from a clot in his lung. I wasn't myself and now what do I do. they all agree with me but don't know what to do I just want my money back.
53 replies
63 months ago
WORST SERVICE EVER WILL DO ANYTHING TO GET OUT OF PAYING
WORST SERVICE EVER I wrote about this service and now they are going to send out another asssor FROM THE SAME COMPANY DIGICALL AS THE FIRST now do you honestly think that he is going to do a different asses than his counterpart. NO I DON'T EITHER they will do anything so they do not have to pay our also they have the nerve to increase my monthly premium .
61 replies
64 months ago
MOMENTUM SHORT TERM INSURANCE THE WORST THERE IS
Please do not insure with this company do you remember the very very bad storm the lightening well I have never seen this in Durban. I'm 70 my husband died 2 years ago and someone told me to move to Momentum they will never let you down. well let me tell you they do everything in their power to get out of a claim they sent out digicall and he was one of the worst people I know and what he said was mostly untrue they do everything in their power to reject your claim and when you get to my age I battle to pay the premiums each month and when I have a legitimate claim they do everything they can not to help you. please if anyone has had the same problem please call me on 0829393177 and lets all get together on carte blanche THE WORST INSURANCE COMPANY
61 replies
76 months ago
fantastic Service
I took my cell phone into be repaired on Monday and collected it today on Wednesday. I want to thank Nontle and Primrose for all their help politeness helpfulness and overall treatment of me the went the extra mile. this was at Samsung Queen Nandi Drive in Durban. Thank you again you really helped a lot. Rita Thomson
61 replies
76 months ago
BEST SERVICE I HAVE EVER HAD IN MY 70 YEARS
I have never dealt with such polite helpful and real angels. Neh,Monique, Sharmala. these ladies are unique and I thank you very much. I haven't received my furniture yet as they have had to order it from the factory but by the way Decofurn react I sure it is going to be very well made and beautiful. thank you with all my heart for the way you treated me as I know I', not the easiest person to deal with. Regards to all. Rita Thomson
0 replies
81 months ago
Standard Bank disgusted you never used to be like this what has happened
Last year Nov 2018 my husband of 43 years who was healthy had a shower came out we were talking he coughed feinted and died to say it was a shock is an understatement. the will is still not settled and because was in both our names I have to still keep paying the bond which is over R23000.00 I have been paying this plus other accounts since he died out of my capital last week they put up the payment no warning don't know why. Yesterday I tried to phone home loans which says each call is listened too well it took 3/4 hour going from agent, legal, deceased estates it was four departments in all and each I had to answer questions and then I was pushed on to another person. then I just turned the phone down anyway I phoned again and spoke to an agent called Joy Makayg what an angel I told her what had happened and she said she would try to get hold of someone to help me and phone me back she did phone me back and said someone called Naidoo would phone me she phoned me back in the afternoon to see if she had I told her no one had phoned me she said she would find out why she hadn't and would contact me today as I have been to the hospital all day I don't know if she has but what a dear angel I'm nearly 70 had two strokes and had a seizure after my husband died O'm on a lot of medication and still don't know why they increased my payment this month if it carries on like this my capital will be deleted and I will have to rely on my son to help me. I have been with this bank for 40 years.
105 replies
85 months ago
Sorry to Standard Bank
I want to apologize to Standard Bank for what I wrote about them. I was very hurt my 66 year old husband just coughed feinted and died in front of me after 43 years of marriage. i was devastated. also the insurance from Momentum did not pay out what we expected so I was left with a large bond to pay off and not much money to pay it plus all the other debts. i was also on medication as I have had two strokes and no one expected my husband who was NEVER ill to die like that at 66. i have two sons here but they cannot help and the only other relatives are two cousens overseas who are older than me so they cannot help. but it was wrong of me to blame Standard as Yashvera and Rani at Private Bank . the staff at the Kloof branch and in the 70"s Jacko Maree have always done the best for us even gone the extra mile and I hope that they can forgive me for saying what I did about them it's just that I'm left in a terrible position and I hope God can help me find a way out or so generous person will help me or maybe I'll be lucky and win the lotto. anyway Standard Bank has been good to us we wouldn't have stayed with them for 43/44 years if they hadn't and I'm very sorry if I have hurt anyone. Kindest Regards Rita Thomson
56 replies
87 months ago
Lunacy
my husband died the end of Nov 18 he wasn't ill we were talking he coughed feinted and died because all our bank accounts were linked the bank closed all the accounts which made my account close leaving a lot of my debit orders returned until they could sort everything out. I've always had a good credit rating but seemingly in all the confusion my credit rating went from very good to very bad. my husband had a business account with Vodacom which had his phone and mine on. I also had an account of my own which my son was using. my son and I went down to the Pavillion in Westville and took the death cerificate etc and asked for my cell to be taken off the business account because it was being liquidated and transfer it to my account and my sons cell to be taken off completly leaving on my account only my phone. what is so hard about that you may think. well after my phone had been cut off 3 times and tree visits to Vodacom I was told it was okay. well today it has been cut off again reason being that my credit rating is bad but my account is in credit. the problem is it is now March I've had 2 strokes and because of the trauma I went through with my husband dropping dead on me there is a strong possiblity I could have another one. well if I do I have no means to contact anyone because these idiots have turned my phone off again so if I die tonight Vodacom will literally ****ed me. What I don't understand is it is so simple you are taking one phone off one account account and transfering it to another account and the phone that is on that account you are deleting WHAT IS THE PROBLEM well Vodacom you may have ****ed me tonight after 31/2 months you cannot get it right.
168 replies
87 months ago
Ripped off
this is a follow up from ripped off. did you know that once you go to a doctor for a check up and you received the report. they send either a form or a letter to that Doctor for another report which you do not see. when I found out I called and asked for that report as my husband was dead and they said no they are confidential. what is this company up to any way I'm not letting this go because if my husband had of lived we would be now fighting them and taken Discovery life benefit R10 000 000.00 no medicals and then I wouldn't be in the situation that I'm in but make sure I cannot afford to leave this. because if I do as I have no relations in South Africa except my 2 Sons who cannot help me so it is a matter of survival they are not to be trusted and i'm already sending messages all over the world and South Africa
0 replies
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