Pathetic customer services.

I had an issue with billing, a bill from the waitress which was settled and then a bill from the barman. The barman had charged for a few more drafts than he should have. We had spoken to the manager who said he's unable to assist. Im sorry to say he was *********** with no customer services. Even after giving him ideas into solving the issue, he refused. Seemed dumb founded. I then then contacted the owner of the establishment being Costas he said he would look into the matter but after a week and abit said he could not assist if we did not have receipts. Note - we showed him proof of transactions of payments made to the bar from the banking app. I asked if he had spoken with the manager. i got no response. Obviously, customer services is'nt a priority. Between being over billed and dealing with a manager that doesnt know or care to know what's what. I suppose if thats the owners attitude then i understand why the staff behave in such a manner. Appalling.