A to Z Cellcom
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My S20 cellphone had a damage screen. I took it in to a the cell phone repair store for a screen change to the cost of R5 500. I was assured by the store owner that the new screen was a original Samsung screen, that is why it was that expensive. The screen was changed. The following day a realized that my screen started to change color and eventually completely shut down after it showed disturbance on the screen. The following morning I went back to the same shop whereby the owner refused to reimburse me with either a new screen and I even told the guy I will meet him half way with the cost 50/50. Each guy pay R2750.00. This happened after the owner told me that the screen was overheated when I went to another shop for the gel liquid screen protector after this guy tried to place a screen protector on the new screen. After the second attempt and with a spare screen protector, I went for the liquid gel type at another shop. I replace the screen again to the cost of R5400 as well as the liquid gel type screen protector, at this shop and was told by the cell phone technician that the failed screen was a refurbished Chinese screen and that the screen was not a original Samsung screen. I went back to the shop owner to confront him about this who then pull up his shoulders.
1 reviews | Active since Jan 2020
My S20 cellphone had a damage screen. I took it in to a the cell phone repair store for a screen change to the cost of R5 500. I was assured by the store owner that the new screen was a original Samsung screen, that is why it was that expensive. The screen was changed. The following day a realized that my screen started to change color and eventually completely shut down after it showed disturbance on the screen. The following morning I went back to the same shop whereby the owner refused to reimburse me with either a new screen and I even told the guy I will meet him half way with the cost 50/50. Each guy pay R2750.00. This happened after the owner told me that the screen was overheated when I went to another shop for the gel liquid screen protector after this guy tried to place a screen protector on the new screen. After the second attempt and with a spare screen protector, I went for the liquid gel type at another shop. I replace the screen again to the cost of R5400 as well as the liquid gel type screen protector, at this shop and was told by the cell phone technician that the failed screen was a refurbished Chinese screen and that the screen was not a original Samsung screen. I went back to the shop owner to confront him about this who then pull up his shoulders.
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