1 reviews | Active since Member
<p>i Bought a vehicle GWM 2.2L D/C 2009, went to you the dealership to fetch the vehicle on the 27th of May 2016. </p> <p>The following things went wrong since then. Petrol leak 8th of June 2016 pipe replaced. Water leak on radiator & overheating, 22th of June 2016 Radiator replaced. Exhaust was loose and they fastened it. Water Leak and overheating again this time on the water pump, 7th of July 2016 water pump replaced. Slap or knock sound from the start ( i thought it was just winter colds) after receiving my vehicle back again the 7th the sound got worse, took it back 1st August , lifters were fixed. Took it back again on 24th August for the Clutch and gearbox, they replaced the thrust bearing. 29th August the car overheated again, and heat came from the gear lever. On the 31st August i drove to Menlyn from my home in centurion and a rattle sound appeared from the tires on my way there. They fetched the vehicle the next afternoon 1st September in Menlyn as i was afraid to drive further with the vehicle. They found that the left sides wheels where climbing off the vehicle as they were very loose and the heat from the gear lever was fixed by replacing the rubber on the lever. They cannot determine why the vehicle overheated again. Now the vehicle back in my possession for 4 days is leaking oil front left side of vehicle. The rubber on the gear lever is too thick and it’s a struggle to get the gear lock in place. I do not drive with the vehicle at the moment as I am afraid that something else will go wrong.</p> <p>I am self-employed and through this process so far i couldn't get to all my appointments without a vehicle, as the vehicle wasn't in my possession half of the time as it was by you the dealership to get fixed. I am worried for my child and my life after the wheels almost came off of the vehicle whilst driving on the highway with my 4 year old with me in the vehicle. And i am relying on a proper vehicle and can’t wait for the next thing to happen. I don’t even want to drive with the vehicle to the shop afraid it might break. It only costs me money as i need to take off from work and paying R400 petrol towards my vehicle and a friend or parents vehicle for transport there and back every time, and toll fees of R7.80 double for both vehicles. I'm a single mother and can't rely on this vehicle for the next five years. This is my first vehicle I bought and finally can afford and i cry every day for the past 3 weeks because the vehicle is at a workshop most of the time.</p> <p>The dealership does not want to take the vehicle back and clear my name. </p> <p>The vehicle started with a clutch problem again on the 12th October, it still leaks oil drops every now and again. Overheats if i do drive around for a while. and water came out of my exhaust on the 14th of October. Slight knock sound while driving. Took the vehicle to GWM Centurion for a 101 Checkup, and the list of feedback i received is long. i burst into tears. i have another wedding next week and the 10th of december, i cant get to the weddings without asking for another vehicle, i cant premote my photography as i dont have a reliable vehicle to drive with afraid it might break. i signed up for a reliable vehicle and something i can be proud of, i didnt sign up for a vehicle thats broken half of the time or not in my posession. i am paying for something i cant drive with. Logged a complaint through the ombutsman and got reffered to many other departments till i finally recieved feedback and a ref nr from the Consumer Comission, now waiting for the next step. </p>
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.