TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Kobus Jacobs from A2 Plumbing quoted to fit a solar water collector @ GeyserWise. On acceptance of the quote, the guy that fitted it ended up breaking a tile, which was stuck together with a bitumen tape. I called him out on the used pump that he wanted to fit, which was eventually replaced with a new one. On completion I was told that I would receive the promised COC on final payment, which I did, but never received. A few days later the geyser stop tap burst, spraying my ceiling and flooding the floor. Kobus also dropped a large copper pipe out of the roof, which took a large sliver out of the laminate floor, and chipped the wall. I was assured by Kobus that he would replace the damaged floor laminates, but to date he hasn't kept his word. After a temporary fix, the tap was eventually replaced after a few weeks. After much nagging, I eventually received a WhatsApp from Kobus with a picture of a supposed unsigned COC from Crause Plumbing, who has never set foot on my property or carried out an inspection. Kobus has not kept his word and after the deposit was paid, started speaking to me like I was an idiot. I battled to get a response out of him, and he eventually blocked me and won't take my calls. I will be approaching Small Claims Court to recover money to fix the floor and obtain a legal COC. The few good references on social media must be from a large group of friends, but I certainly won't recommend A2 Plumbing.
1 reviews | Active since Jan 2020
Kobus Jacobs from A2 Plumbing quoted to fit a solar water collector @ GeyserWise. On acceptance of the quote, the guy that fitted it ended up breaking a tile, which was stuck together with a bitumen tape. I called him out on the used pump that he wanted to fit, which was eventually replaced with a new one. On completion I was told that I would receive the promised COC on final payment, which I did, but never received. A few days later the geyser stop tap burst, spraying my ceiling and flooding the floor. Kobus also dropped a large copper pipe out of the roof, which took a large sliver out of the laminate floor, and chipped the wall. I was assured by Kobus that he would replace the damaged floor laminates, but to date he hasn't kept his word. After a temporary fix, the tap was eventually replaced after a few weeks. After much nagging, I eventually received a WhatsApp from Kobus with a picture of a supposed unsigned COC from Crause Plumbing, who has never set foot on my property or carried out an inspection. Kobus has not kept his word and after the deposit was paid, started speaking to me like I was an idiot. I battled to get a response out of him, and he eventually blocked me and won't take my calls. I will be approaching Small Claims Court to recover money to fix the floor and obtain a legal COC. The few good references on social media must be from a large group of friends, but I certainly won't recommend A2 Plumbing.
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