Take the time and make up your own mind

Avanti’s spa pricing model is very competitive in the market , trust me I did the research. From the very start the communication was extremely good. Being a spa buyer for the first time I had many questions to which all were answered professionally – putting my mind at ease.

My wife later that evening pointed out the reviews on HelloPeter, which made me extremely skeptical about going ahead with the order. As effective as social media is, in many cases it's from the view point of just the one individual and there is ALWAYS another side to the story. Giving Ernst and his team the benefit of the doubt I emailed through expressing my concerns based on the reviews. I was not too surprised to receive a call from Ernst within the hour, as mentioned earlier – the communication was excellent.

He assured me that there was context to each and every complaint and guaranteed me that his work, product and team is both reliable and professional.

Needless to say , I proceeded with the order.

16 days later the spa arrived, in toe the Avanti installation team – all smiles and willing to go the extra mile. In fact I was the recipient of the new design and upgraded features . This was a very pleasant surprise. Not sure if this is the new model or package, but nevertheless I am tremendously pleased with the product thus far.

I am not stating that the other customers' complaints on this site aren’t valid. My personal experience was very good and I definitely would recommend Avanti Spa to anyone. Take the time and make up your own mind!

IN CLOSING….

“Online reviews are less trustworthy than we think”

Through many years working in the social media and online space. Society relies so much on online reviews so much that a SINGLE bad review can completely ruin the online reputation of a company. 91% of people trust online reviews as much as personal recommendations – as long as the reviews are authentic. It is well documented that 39% of the reviews are found to be unreliable and 20% of reviews are fake.

Thank you Ernst and the team - great JOB DONE!