AP
Abalone Pool Villas
Unclaimed Business
AP
Abalone Pool Villas
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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MM M
1 reviews | Active since Jan 2020
3 Nov 2020, 08:33
Abalone Pool Villas
One of the worst places we have ever stayed at. We took advantage of their 2k per night offer for our 11 year anniversary in October 2020 and booked a 2 nights stay with 2 kids at Villa 2 which included breakfast. This is considered a 5star BnB. The condition of the villa was so dirty and of very poor standards. At breakfast they do not cater for kids. Can't do a hot choc or milo or even a simple cheese toastie. The villa itself had no TVs in the room with cables hanging. Awful funky smell in the one room. Rusty bathroom bins. Towel rails broken. Blue dye in pool stains your body. Bird poo covering the outside furniture. If you email their head office you get a pathetic response that they will look into it. No accountability for the poor conditions and the fact that this ruined our anniversary or that we did not get what we paid for and what was promised. The pretty pics on FB and website is deceiving. The villa is situated next to a parking lot. Fishermen peer over the wall and continuously call at the females in the villa. Website claims security patrols at night but this is actually not true. And they don't give you all the info upfront. Only once you have paid in full will you find out some of the things but only if you ask. The GM Dirk is one of the worst GMs I have ever encountered in all my years in hospitality. He should stick to working at wimpy with no real GM experience. Absolutely stay away from this place. You will be highly disappointed.
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MM M
1 reviews | Active since Jan 2020
3 Nov 2020, 08:33
Abalone Pool Villas
One of the worst places we have ever stayed at. We took advantage of their 2k per night offer for our 11 year anniversary in October 2020 and booked a 2 nights stay with 2 kids at Villa 2 which included breakfast. This is considered a 5star BnB. The condition of the villa was so dirty and of very poor standards. At breakfast they do not cater for kids. Can't do a hot choc or milo or even a simple cheese toastie. The villa itself had no TVs in the room with cables hanging. Awful funky smell in the one room. Rusty bathroom bins. Towel rails broken. Blue dye in pool stains your body. Bird poo covering the outside furniture. If you email their head office you get a pathetic response that they will look into it. No accountability for the poor conditions and the fact that this ruined our anniversary or that we did not get what we paid for and what was promised. The pretty pics on FB and website is deceiving. The villa is situated next to a parking lot. Fishermen peer over the wall and continuously call at the females in the villa. Website claims security patrols at night but this is actually not true. And they don't give you all the info upfront. Only once you have paid in full will you find out some of the things but only if you ask. The GM Dirk is one of the worst GMs I have ever encountered in all my years in hospitality. He should stick to working at wimpy with no real GM experience. Absolutely stay away from this place. You will be highly disappointed.
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