So much for supporting our own

On the 28th November 2017 I requested the services of a plumber as my drain was blocked. I went on Snupit and requested a service provider. Then Abigail called me, we made arrangements for them to come unblock the drain following day. Upon their arrival I explained what the problem is as it wasn’t the first time I had similar problem with the drain. They just inserted some tubes/pipe like things & I told them that am not happy because they didn’t take out the roots of the trees which were causing the problem. I them asked how long is the guarantee of the job done and she even put it on the receipt which I still have in my possession. Then on the 30th they came back as I had taps that were leaking in the house to come fix them as they didn’t have the equipment on the 29th. I went with the plumber to buy new taps as he broke the one and said the other one needs replacing. Well that too didn’t work out so well as I ended up say they must just leave the one tap.

On the 14th December 2017 my drain was blocked again and I contacted Abigail who told me someone will come on Saturday the 16th ( there are WhatsApp messages of this conversation as well) To my surprise the guy wanted me to pay him again as it was insinuated that I blocked the drain on purpose. And I refused as whatever was done was still under guarantee…Then Abigail’s husband whom I never had dealings with called me telling me the drain is not mine is the municipality’s and a whole lot of stuff. I ended up saying they must just leave my house as I had a family gathering and was not in the mood for an argument nor a fight.