Consolation Price from Above Books

After going to several known shops and not getting the books I was looking for, I decided to go online and Above Books was first to appear with all the 3 grade 2 books I wanted. I placed an order on the 18th Jan and paid the response I received was the books will be delivered between 22nd to 26th Jan. I waited the ETA dates passed, I panicked then I went to check reviews of Above Books, I almost got a stroke level 2 as they were all negative, tried to contact them the phone went tu tu tu ..... I took a bath with cold water and accepted my R430 was gone. I decided to look for other shops far from where I stay that sells similar books and luckily found the books for my son. Today is the 16th Feb, Above Books decided to deliver all three books, it's late but hopefully I'll get some of my money by selling them. My openion is Above Books should improve on accurate information and answer their calls.