Shocking customer care and poor workmanship.

Shocking customer care!

I wish I had read this review before hiring them. We used Absolut Carpets to install new carpets, laminate flooring and skirting in our house. We are shocked by the poor customer service and shoddy workmanship.

1. The skirting installed is terribly done, uneven and lumpy at joins, nails exposed etc. No attempt to rectify the horrific joins except thickly applying silicone which looks worse than before.

2. The laminate floors which we supplied have air pockets under them. We had previous laminate flooring in place for 20 years and this never was a problem. Absolut flooring blame the house on this problem. Strangely, this was never a problem with the previous floor. No attempt has been made to rectify the problem althogh we have contacted them on numerous occassions.

3. The joins between the newly laid floorboards and doorways are horrific to say the least. The colour does not even match the floors.