Abysmal Service !!!

I contacted this business for a dish washer repair. A service man came to assess the machine. He said is was the heat pump ??? He returned the next day to collect it. He had to take it in his own car as the bakkie they use, was denied entry to the estate, due to an expired licence. A week later, it was returned, but was damaged due to mishandling. When we tested it, the bottom basket dishes were not clean. We found that the arm that supplies the water sprays was hanging loose. I was charged R3000 for this abysmal service. The service man does not answer our calls nor does he return to site when he says he will. It is now 4 weeks since the beginning of this saga.