Poor service

My son saw an add on Google for absolut fencing. I have send an email to them enquiring about pricing and styling of fencing. My Son was called by someone from absolut fencing and required the size and style of fencing my Son was interested in. My Son has given through all details as requested but to date we have not had any response of feedback from absolut fencing. Maybe their business is doing so well that they do not need new business.