TH
The H2O Solutions
Unclaimed Business
TH
The H2O Solutions
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSL
Sylvia L
1 reviews | Active since Jan 2020
15 Aug 2023, 19:26
no after sales-service or honoring of guarantees
The owner of the company was very quick to take my business and executing the work, ie: drilling & connecting a borehole. However he took several short cuts, which I had to get sorted by another company, and when I needed after sales service due to a problem occuring (borehole stopped working, tank did not fill up any more), he never answered my calls or messages (unless I phoned from someone else's phone, in which case he made promise after promise, which he never kept)., He never came back, never kept a singe appointment. He is not honoring the guarantee he gives, and despite many, many promises I still have not received the promised borehole report or a proper invoice. I cannot recommend this company at all. It is very disappointing, that after spending so much money, one cannot get any after sales service. I have no option but call another company to resolve my issues.
Helpful (0)
|Replies (0)SL
Sylvia L
1 reviews | Active since Jan 2020
15 Aug 2023, 19:26
no after sales-service or honoring of guarantees
The owner of the company was very quick to take my business and executing the work, ie: drilling & connecting a borehole. However he took several short cuts, which I had to get sorted by another company, and when I needed after sales service due to a problem occuring (borehole stopped working, tank did not fill up any more), he never answered my calls or messages (unless I phoned from someone else's phone, in which case he made promise after promise, which he never kept)., He never came back, never kept a singe appointment. He is not honoring the guarantee he gives, and despite many, many promises I still have not received the promised borehole report or a proper invoice. I cannot recommend this company at all. It is very disappointing, that after spending so much money, one cannot get any after sales service. I have no option but call another company to resolve my issues.
0
Replies (0)LR
Lana R
1 reviews | Active since Jan 2020
19 Dec 2018, 14:57
Weinand Smith from Absolute H20 Solutions is a crook!
Weinand Smith of Absolute H20 Solutions in Cape Town. Pathetic service. Firstly he brought in a subcontractor who was paid up front into Weinand's account who didn't do the job. Weinand still not repaid us the almost R30k. Then we paid him R16500 for wellpoints and R24500 for a water system. Wellpoints are dry after a week of use and nothing in the pump room works. He cant even produce water test results to see what filters he needed. We contact him, he ignores us. This is ongoing for 4 months. Unprofessional, unreliable and borderline criminal.
Helpful (0)
|Replies (0)LR
Lana R
1 reviews | Active since Jan 2020
19 Dec 2018, 14:57
Weinand Smith from Absolute H20 Solutions is a crook!
Weinand Smith of Absolute H20 Solutions in Cape Town. Pathetic service. Firstly he brought in a subcontractor who was paid up front into Weinand's account who didn't do the job. Weinand still not repaid us the almost R30k. Then we paid him R16500 for wellpoints and R24500 for a water system. Wellpoints are dry after a week of use and nothing in the pump room works. He cant even produce water test results to see what filters he needed. We contact him, he ignores us. This is ongoing for 4 months. Unprofessional, unreliable and borderline criminal.
0
Replies (0)