AIE bad choice for studies

My son is register at this institute we were charged for the MDDOP Draughting certificate course about R70k for full time hybrid with no only 2 lecturers teaching at the campus online. This course was presented as full time with attendance at campus but the lectures present the classes online. Totally misrepresented their actual product and the delivery of this certficate course,when we enquired its was said its too late to change to the online only option. The online option is R40k and we were told that cooling off period expired. We struggling to resolve this were referred to student advisor to Sales person to HOD Sales with no resolve. We regret registering our son at this institute as poor communication from staff and the lack addressing problems as clients are send from pillar to post to avoid resolving issues. My son registered to redo few modules now being told he app**** late to retake these modules but registration cut off was 2 Febr 2026 and he app**** the 30 Jan 2026