Bad Product, Bad service

<p>A few months ago we held a meeting with the MD of acc fin.</p> <p> </p> <p>This "Cloud based" solution was promised to be the solution to all of our problems.</p> <p>On implimentation we realised that none of what was promised could be delivered.</p> <p> </p> <p>The software is hosted on the cloud but due to very poor programming the programme often freezes and times out.</p> <p> </p> <p>Navigation and user interface is completely illogical.</p> <p>We were promised that our tems would benefit from time saving.</p> <p>Our teams ended up spending more time on the support line with Acc Fin than actually completing the task.</p> <p> </p> <p>It Turns out Acc Fin Sky is not a product that "Works the way you think"</p> <p>but rather a product that they "Think might Work"</p>