ACOM Reliable Printing and Branding

ACOM Sticking it to Charitys

Hi there Everyone Just over 2 years ago, I took my car to be wrapped in my charity branding. This was a huge milestone for us as being a small charity it would bring us a lot of exposure being seen on the road each and every day. After working hard and spending weeks looking for the right company to do the job we eventually picked ACOM a branding company based in Belleville. We set up the meeting to discuss the plan and for their design team to recreate the design we already had. Everything sounded amazing and it looked as if was going to be awesome. We then got a phone call to find out they couldn't do it in the colour we wanted as they would then need to do all the letters and pictures of logos as separate stickers and stick them on the vehicle once it had been fully wrapped. We didn't want this so opted to go for another colour that they could make it all one big sticker with no extra bits and bobs stuck on top. 4 days pass and we go to fetch the car. Only to find the brand new wrap they have put on is scratched and they are missing parts of the letters from words. Needless to say, I was extremely disappointed. But not to worry they going to keep the vehicle for a few more days to fix it. Oh, and they still did it as separate stickers after all even though we went with the other colour. As their employee told me they went with this colour because it cost less to print. When I queried this with them they said you brought your car in for the promotion special and that my colour choice was not part of it. Nowhere in any of the Ts and Cs nor on any of their advertising does it specify any certain colours. Fast forward a week or two. The wrap starts peeling off the car everywhere! from the roof to the bonnet everywhere. They say no problem bringing it back they will fix it. I took my vehicle back to them about 5 times for them to fix. I ended up with 3 different brands of wrap on the car. 3 Different shades of black and they overstretched it so it went white in those spots. After having my vehicle looked at by 3 different companies all of them have concluded they must have used a cheap wrap possibly interior wrap for walls as well as a cheap glue. The wrap had not even been on for 3 months and it had already peeled off and removed the PAINT from my car. My car still has its OEM paint job no resprays. I contacted the CEO on multiple occasions to get a refund so that I could have the wrap removed and my car resprayed to fix the damage it caused. Only to be dealt with rudely and told that's not going to happen and that I must just keep bringing my vehicle in. Each time losing my transport for 2 to 3 days and cost me to pay other people to drop me. Currently, as it stands they have redone nearly my entire car and yet we are still having issues. Roof redone x3 Bonnet redone x2 Side Fenders redone x2 From start to end ACOM has been a nightmare. From the contra vision, they put on my back windows and side windows peeling to the point that when it rains you cant see out of them its just one solid wall that I asked them to remove as it was dangerous. All the way to connecting my windshield wiper up incorrectly and it wiping the boot instead of the glass. No joke you can see for yourself in the videos. I opened the right-hand side car doors and saw they had just tucked the wrap in and that it wasn't finished off nicely just mangled on the side I spoke to them about it and was told that's how its supposed to be so that the wrap doesn't peel back. Well for 1 the wrap peeled back anyway, 2 you left it like that on the right-hand side but on the left doors you finished it off nicely which didn't peel back. The one picture of the roof completely pulling back is the most recent of the wraps issues. That is how I found my car when I arrived back from being overseas. My car had been sitting in the garage protected from all the outside elements and yet it still pulled off. Not to mention that if you get any dirt on the wrap from dust to bird **** it immediately discolours the wrap no matter how quickly you wash it off. Would not recommend using Acom In the words of ACOM "This is shocking and is not our level of work" -Their Head Applicator. "This is disgusting I will get the guys to redo it"- Company Secretary and PA Acom you had your chance to remedy this problem but instead, you chose to rather stick it to a local charity and for that I will put this review up so everyone can see who they do business with.