Active Auto Scratch and Dent Repairs, Centurion
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am warning every person that view this review to please drive past the provider! Do not take your vehicle to this place! You will receive a worst-off vehicle and extra payments afterwords to fix their mistakes. Took vehicle in for some scratch and chip repairs and booking process went well. Get vehicle back and this is where the fun starts! Bad workmanship, paint work is very bad and not even polished on some places. Don't let me even start with the chips. No correction on the chips, just touchups were done! That's it. They just don't have a care in the world. Not happy at all with this. Took vehicle back the next week to fix the shoddy work! Vehicle was booked in and a promise was made that they are very sorry and will make everything perfect on the vehicle! After a week no feedback from them, I needed to call and they tell me no sorry vehicle not correct yet, please can we have another week. (Vehicle was most probable left to finish other work) Vehicle will be ready on a date and time specified. Get there on the day and vehicle not even polished yet and not finish at all. Not a call to say vehicle is not ready nothing. To owner gets called and not a sorry we messed up and sorry we did not call. NOTHING! Just a bad attitude! He tells us vehicle will be ready the next day at a specific time and we will deliver it for you. Day and time come nothing...... Again, no call or anything. The owner ignores my call. Decide to drive through to pick up vehicle. Get there and vehicle still not done and need to show them what they have missed AND TO PUT THE CHERRY ON THE CAKE NOW WITH EVEN MORE SCRATCHES!!!! Please whatever you do STAY AWAY!
1 reviews | Active since Jan 2020
I am warning every person that view this review to please drive past the provider! Do not take your vehicle to this place! You will receive a worst-off vehicle and extra payments afterwords to fix their mistakes. Took vehicle in for some scratch and chip repairs and booking process went well. Get vehicle back and this is where the fun starts! Bad workmanship, paint work is very bad and not even polished on some places. Don't let me even start with the chips. No correction on the chips, just touchups were done! That's it. They just don't have a care in the world. Not happy at all with this. Took vehicle back the next week to fix the shoddy work! Vehicle was booked in and a promise was made that they are very sorry and will make everything perfect on the vehicle! After a week no feedback from them, I needed to call and they tell me no sorry vehicle not correct yet, please can we have another week. (Vehicle was most probable left to finish other work) Vehicle will be ready on a date and time specified. Get there on the day and vehicle not even polished yet and not finish at all. Not a call to say vehicle is not ready nothing. To owner gets called and not a sorry we messed up and sorry we did not call. NOTHING! Just a bad attitude! He tells us vehicle will be ready the next day at a specific time and we will deliver it for you. Day and time come nothing...... Again, no call or anything. The owner ignores my call. Decide to drive through to pick up vehicle. Get there and vehicle still not done and need to show them what they have missed AND TO PUT THE CHERRY ON THE CAKE NOW WITH EVEN MORE SCRATCHES!!!! Please whatever you do STAY AWAY!
1 reviews | Active since Jan 2020
Philip & Carmen are dishonest "businesspeople". They are not RMI registered, be AWARE. I gave them 3 chances to fix my car, & they failed dismally. Poor workmanship, a shoddy service and lack of quality control! 1) They quoted me on full bonnet job, and did not honour their quote 2) They have poor workmanship & left my car scratched, they really did live up to parts of their name 3) The paint they used did not match my original paint Philip is an ARROGANT person, who knows nothing about customer service or even quality work even if it bit him. I asked Philip how he is going to rectify this ( i meant process); his response was I will work on it personally? He told me he is not always available to do quality control. and also said after messing up my car for the third time, the law requires me to give him a chance to further mess up. His work " it's as good as it gets" call me if someone can me it better. They are building a business on lies and deceit. I want my refund so I can fix my car with a professional service provider. I DO NOT RECOMMEND THEM!
1 reviews | Active since Jan 2020
Philip & Carmen are dishonest "businesspeople". They are not RMI registered, be AWARE. I gave them 3 chances to fix my car, & they failed dismally. Poor workmanship, a shoddy service and lack of quality control! 1) They quoted me on full bonnet job, and did not honour their quote 2) They have poor workmanship & left my car scratched, they really did live up to parts of their name 3) The paint they used did not match my original paint Philip is an ARROGANT person, who knows nothing about customer service or even quality work even if it bit him. I asked Philip how he is going to rectify this ( i meant process); his response was I will work on it personally? He told me he is not always available to do quality control. and also said after messing up my car for the third time, the law requires me to give him a chance to further mess up. His work " it's as good as it gets" call me if someone can me it better. They are building a business on lies and deceit. I want my refund so I can fix my car with a professional service provider. I DO NOT RECOMMEND THEM!
1 reviews | Active since Jan 2020
Philip & Carmen are ********* and do not care about their customers. Their poor workmanship lies, and lack of quality control led us here. They are nor RMI registered, BE AWARE! I gave them 3 chances to correct their shoddy work, the still failed. Philip is ARROGANT and stubborn. They truly lived up to parts of their name , they left my car with "scratches" Philip was bold to say "this is as best as it gets, call me when you find someone who can make it better"...to add, they charged for a fully bonnet job and never even honoured their quote, I paid in full for job half done and Sloppy! They don't know what they are doing! Philip & Carmen, you will REFUND me!!!!
1 reviews | Active since Jan 2020
Philip & Carmen are ********* and do not care about their customers. Their poor workmanship lies, and lack of quality control led us here. They are nor RMI registered, BE AWARE! I gave them 3 chances to correct their shoddy work, the still failed. Philip is ARROGANT and stubborn. They truly lived up to parts of their name , they left my car with "scratches" Philip was bold to say "this is as best as it gets, call me when you find someone who can make it better"...to add, they charged for a fully bonnet job and never even honoured their quote, I paid in full for job half done and Sloppy! They don't know what they are doing! Philip & Carmen, you will REFUND me!!!!
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