Shocking service and management

I wish I had check on hellopeter before contracting this company to do paving on a small patio and around a small pool. Graham promised everything saying he had a lot of experience, and everything would be perfect. This man is full of promises, and nothing gets done. It took over 6 weeks to complete with him making every excuse imaginable as to why it was taking so long. Nothing was his fault. His workers would pitch at odd times during the day and some days not at all. On the 17th of March I asked his workers to leave the project and take their tools with them. Graham was round to the house within 2 hours begging to be allowed to finish and everything would change. Nope, it didn't He eventually said he was finished 2 weeks later. After they left, we had to chisel the grout out in front of the French windows because they wouldn't open and some of the last tiles laid were on sand only, no cement. The pool was left with a lot of cement at the bottom. Shocking service and management. I couldn't wait to see the back of him.