Adisue Property Investments
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This is to help you improve your customer service. I had spoken to the manager already about this but it doesn't seem like it my concern was taken seriously. I spoke to Khanyiso yesterday regarding property ref T2670256. He confirmed viewing for 9.30AM this morning and statee he will send me the address. I didn't receive anything all day from him hence texting him the evening and confirmed the appointment once again but didn't send the address. I chased this on 11th(yesterday) with no avail. I then chased the address this morning again, no response. I rang him and told me he's driving he will respond shortly. An hour passed I sent him another text with no luck. I rang him again and sounded irritated and said he will reply. He then sent the address and asked him if he will be there at 9.30AM, no response once again. I rang the office asked to be assigned someone else for the viewing and requested Cleo. I was told Cleo will be in touch, with no avail. And then Khanyiso sent me a voice note saying I can just go to the property to view it alone as he's busy. I've attached screenshots, if you want I will share the voice note as well.
1 reviews | Active since Jan 2020
This is to help you improve your customer service. I had spoken to the manager already about this but it doesn't seem like it my concern was taken seriously. I spoke to Khanyiso yesterday regarding property ref T2670256. He confirmed viewing for 9.30AM this morning and statee he will send me the address. I didn't receive anything all day from him hence texting him the evening and confirmed the appointment once again but didn't send the address. I chased this on 11th(yesterday) with no avail. I then chased the address this morning again, no response. I rang him and told me he's driving he will respond shortly. An hour passed I sent him another text with no luck. I rang him again and sounded irritated and said he will reply. He then sent the address and asked him if he will be there at 9.30AM, no response once again. I rang the office asked to be assigned someone else for the viewing and requested Cleo. I was told Cleo will be in touch, with no avail. And then Khanyiso sent me a voice note saying I can just go to the property to view it alone as he's busy. I've attached screenshots, if you want I will share the voice note as well.
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