Adobe Acrobat
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Adobe Acrobat has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Adobe Acrobat across 23 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I think it is disgusting that there are suddenly advertising pop-ups. People are trying to work yet everytime we open a document there is an advertising pop-ups. Come on guys. Are you so greedy for money you have to disrupt workflow? Surprise, there is no complaint service on their website. Absolutely disgusted.
1 reviews | Active since Jan 2020
I think it is disgusting that there are suddenly advertising pop-ups. People are trying to work yet everytime we open a document there is an advertising pop-ups. Come on guys. Are you so greedy for money you have to disrupt workflow? Surprise, there is no complaint service on their website. Absolutely disgusted.
1 reviews | Active since Jan 2020
Terrible product, poor customer service and I was billed after cancellation and have just cancelled for a second time. Then while cancelling it is a long process where they try and keep you and sell you other products.
1 reviews | Active since Jan 2020
Terrible product, poor customer service and I was billed after cancellation and have just cancelled for a second time. Then while cancelling it is a long process where they try and keep you and sell you other products.
1 reviews | Active since Jan 2020
This company deducted money from my account eventhough the free trial was canceled way in advanced. I've contacted on several occasions asking them to stop deducting money from my account *******ly as I comp**** with the cancelation agreement. THEY REFUSE to give me a refund for the months they have debited my account without my permission.
1 reviews | Active since Jan 2020
This company deducted money from my account eventhough the free trial was canceled way in advanced. I've contacted on several occasions asking them to stop deducting money from my account *******ly as I comp**** with the cancelation agreement. THEY REFUSE to give me a refund for the months they have debited my account without my permission.
1 reviews | Active since Jan 2020
This company is insisting on *****ing people's money. My subscription with them came to an end on the 1st of May 2025. They continued to debit money from my account, even though I had not granted an new subscription with them. I contacted their Customer Services, only for them to try and convince me to subscribe with a lower fee. I refused three times and requested a refund for the wrongful debits and a cancellation to my subscription. The person who assisted me did not attend to my issue of a refund but only canceled my account and logged off before making sure I was satisfied with the service. I was nothing but cordial throughout, but received horrible service from them I will NEVER subscribe again!This company is behaving *********ly by taking people's money. My subscription with them ended on May 1, 2025, but they continued to withdraw money from my account without my consent for a new subscription. I reached out to their customer service, but instead of addressing my issue, they attempted to persuade me to subscribe again at a lower fee. I declined their offer three times and asked for a refund for the unauthorized charges and the cancellation of my subscription. The representative who assisted me did not address my refund request; they only canceled my account and logged off before ensuring I was satisfied with the service. I remained polite throughout the interaction, but I received terrible service. I will NEVER subscribe with them again!
1 reviews | Active since Jan 2020
This company is insisting on *****ing people's money. My subscription with them came to an end on the 1st of May 2025. They continued to debit money from my account, even though I had not granted an new subscription with them. I contacted their Customer Services, only for them to try and convince me to subscribe with a lower fee. I refused three times and requested a refund for the wrongful debits and a cancellation to my subscription. The person who assisted me did not attend to my issue of a refund but only canceled my account and logged off before making sure I was satisfied with the service. I was nothing but cordial throughout, but received horrible service from them I will NEVER subscribe again!This company is behaving *********ly by taking people's money. My subscription with them ended on May 1, 2025, but they continued to withdraw money from my account without my consent for a new subscription. I reached out to their customer service, but instead of addressing my issue, they attempted to persuade me to subscribe again at a lower fee. I declined their offer three times and asked for a refund for the unauthorized charges and the cancellation of my subscription. The representative who assisted me did not address my refund request; they only canceled my account and logged off before ensuring I was satisfied with the service. I remained polite throughout the interaction, but I received terrible service. I will NEVER subscribe with them again!
1 reviews | Active since Jan 2020
They are ****s, they ask u to subscribe for a 7 days trial, but they charge monthly for a year, and the cancellation process is impossible. Total ****s
1 reviews | Active since Jan 2020
They are ****s, they ask u to subscribe for a 7 days trial, but they charge monthly for a year, and the cancellation process is impossible. Total ****s
1 reviews | Active since Jan 2020
I subscribed to Adobe Acrobat Pro using my email address fouriepb@fourpb.com in January 2024 to solve a problem with a PDF document. I then canceled the subscription in my free time period. Unbeknown to me Adobe subscribed to an annual subscription at about the same time to Adobe Acrobat Pro using my email address pietben@fourpb.com. I only realized this month that Adobe was charging my credit card account with the amount of USD 22.99 from January 2024. They ignored my requests for a refund. The case no ADB-36848602-C8Q1 C8Q1
1 reviews | Active since Jan 2020
I subscribed to Adobe Acrobat Pro using my email address fouriepb@fourpb.com in January 2024 to solve a problem with a PDF document. I then canceled the subscription in my free time period. Unbeknown to me Adobe subscribed to an annual subscription at about the same time to Adobe Acrobat Pro using my email address pietben@fourpb.com. I only realized this month that Adobe was charging my credit card account with the amount of USD 22.99 from January 2024. They ignored my requests for a refund. The case no ADB-36848602-C8Q1 C8Q1
1 reviews | Active since Jan 2020
I joined the 7 days free trial and cancelled on day 1 and even received email confirmation that my subscription is cancelled. Then on the 175th Adobe is trying to bill me R658. What is this money for if I cancelled and even received confirmation. YOU ARE A ****
1 reviews | Active since Jan 2020
I joined the 7 days free trial and cancelled on day 1 and even received email confirmation that my subscription is cancelled. Then on the 175th Adobe is trying to bill me R658. What is this money for if I cancelled and even received confirmation. YOU ARE A ****
1 reviews | Active since Jan 2020
I cancelled their free trial vut they still charged me
1 reviews | Active since Jan 2020
I cancelled their free trial vut they still charged me
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