Poor service delivery

I have been trying to sign for a rental property for almost a month (since 2-Aug). I am meant to be moving on Saturday (31-Aug). I am yet to receive my signed lease agreement. What I have been given is a runaround, a fortune of excuses, empty promises and a demand to pay the deposit with 48 hours for it to clear into the company's account otherwise keys would be withheld. The agent blames the company (it's company policy) or else the landlord. His manager blames the landlord. Meanwhile I'm sitting 2 days before my move and as of yet don't have a home to move to! The agent also does not see fit to work after-hours or weekends which is ludicrous given this line of work. If you are thinking of renting out a property, stay away from Adrienne Hirsch properties. If you are looking to rent, stay away from Adrienne Hirsch properties!