Worst experience ever

Worst experience ever. I will never order from them again. Placed my order and paid R160 got door to door delivery. 5 Days later and I still don't have a tracking number. Trying to speak to them via WhatsApp is like pulling your teeth. On their website, deliver is between 1 - 4 days and free if you order above R950. All lies!! Trying to cancel the order, then they tell you, your item has already been packed and you will have the tracking number, for 2 days in a row. DON'T waste your time ordering from them.