Let down by Craig at Advanced Sanders who took other work for prepaid and arranged dates

Paid Craig Blewitt weeks in advance, having arranged for the floor to be done on Thurs 22nd and Fri 23rd February. Unfortunately transfer was delayed by a day but Craig suggested doing the work on the Friday and Saturday instead, all good. But then at the end of the day on the Thursday I contacted him to confirm his starting time for the Friday. He said he had accepted other work instead. My furniture removals were planned for the Monday so I lost the opportunity to have the floors sanded before my furniture arrived. Badly let down by Craig who really didn't seem to care but did at least return my money after I'd followed up a couple of times. Can't recommend Advanced Sanders to anyone.