DJ
Duncan J
Active since Jul 2011
21
Reviews
0
Industries
Reviews
21 reviews17 months ago
No respect for Cape Town
Large billboard on the side of Rockerfella building as you drive into Cape Town shows that SAB doesn't understand or respect the pride that Capetonians feel about their city. This abomination is nothing more than visual polution. SAB put their own advertising desires ahead of the city
0 replies
23 months ago
Beico - broken promises, no show since February
Beico did the compliance certificates at a property I purchased earlier this year. Upon taking occupation I realised that the toilet takes 40 mins or more to fill and I queried this with them. Barbara undertook to send someone round to resolve this. This was at the end of February 2024. I am still waiting, depsite having followed up with Barbara. Last time we corresponded she admitted that she had deleted the request because she has a lot to cope with, but even after this which was at the end of April, I have still not been assisted. It seems to me that Barbara and her team simply aren't interested in quality work and customer service. I will certainly not use them when selling.
0 replies
26 months ago
Let down by Craig at Advanced Sanders who took other work for prepaid and arranged dates
Paid Craig Blewitt weeks in advance, having arranged for the floor to be done on Thurs 22nd and Fri 23rd February. Unfortunately transfer was delayed by a day but Craig suggested doing the work on the Friday and Saturday instead, all good. But then at the end of the day on the Thursday I contacted him to confirm his starting time for the Friday. He said he had accepted other work instead. My furniture removals were planned for the Monday so I lost the opportunity to have the floors sanded before my furniture arrived. Badly let down by Craig who really didn't seem to care but did at least return my money after I'd followed up a couple of times. Can't recommend Advanced Sanders to anyone.
0 replies
26 months ago
Eezi Move - the care free furniture damaging moving team
Without doubt the worst moving experience I have ever had, organised by Anelia who has done nothing to respond to me about the extensive damage to my furniture. They were very effiecient before the move but the damage started immediately on site when packing up - even furniture they wrapped was damaged. Anelia doesn't seem to care and there has been no response from their Customer Care department despite contacting them repeatedly. See Google Review for full details and photographs.
56 replies
42 months ago
Charged for a free email account despite info advertising the free service on their website!
Vodacom took R29 from my airtime for my vodamail account even though the website clearly states that email accounts under 3gb are free of charge. Other :MainAccount_PPS 27 October 2022 04:01:30 PM 00h 00m 00s R -28.99 https://www.vodacom.co.za/shopping/search-products/email Vodacom Email - Free Mailbox With 3GB Of Space | Vodacom Get a FREE 3GB Vodacom Email account with standard features and five aliases or upgrade to premium email with 5GB of storage space. This really lacks integrity, I will close my vodamail account now and move to MTN before the end of the week. Absolutely appalling conduct by Vodacom.
396 replies
47 months ago
Delivery delayed
Ordered stationery for our office on 18 May. Nothing arrived. Today I received notification that the delivery is delayed until 2 June because a pack of rulers is not available. There was no option given to remove the rulers from the order to get the important items here sooner. I'll never use Takealot of business orders again.
0 replies
53 months ago
VoLTE again - Vodacom just doesn't respect customer wishes
AGAIN! I have repeatedly contact Vodacom to ask them to remove VoLTE from my phone, but they keep adding it back without any consultation. This results in poor quality calls. Simply no respect for customer wishes. If not removed today I will port to MTN. Life is too short for this. And stop adding it back every few days, I have better things to do with my life than fight with Vodacom.
318 replies
53 months ago
Unbelievable - VoLTE forced on me again
AGAIN! I have repeatedly contact them to ask them to remove VoLTE from my phone, but they keep adding it back without any consultation. This results in poor quality calls. Simply no respect for customer wishes. If not removed today I will port to MTN. Life is too short for this.
159 replies
54 months ago
VoLTE added again - no respect for customers
I have repeatedly contact them to ask them to remove VoLTE from my phone, but they keep adding it back without any consultation. This results in poor quality calls. Simply no respect for customer wishes. If not removed today I will port to MTN. Life is too short for this.
159 replies
55 months ago
Stop forcing Voice of LTE onto your customers
Vodacom keeps reinstalling VoLTE on my phone despite my calls to them to remove it. It is poor quality and I want to stick to the normal GSM service. Contacting their call centre is frustrating - see exchange below this morning - they just don't care. Hi Duncan. Welcome to Vodacom's Online Chat. Lynette, a Chat_Deals consultant, has joined the conversation. Duncan: Hi Lynette, Please remove VOLTE from my phone Lynette: Good morning, how may I be of assistance? Lynette: Thank you for inquiring, on this platform we assist with 24 and 36 months contract deals advertised on our website, we do not have access to remove VOLTE, please contact our customer acre line on 082135 for further assistance. Duncan: but Vodacom has assisted me this way for the last two occasions Duncan: seems i'm being messed around Duncan: i keep asking for it to be removed, which gets done, but then it is reinstalled without any consultation again Duncan: it gives me poor quality calls in the areas i'm in Lynette: My apologies, we do not have access to assist on this site. Duncan: yesterday I emailed customer care but nobody replied Duncan: i tried phoning but got cut off and forced to talk to tobi the robot when i needed a human being to help Duncan: vodacom, i'm done. it is time to move to MTN. Lynette: Thank you, you may contact the relevant department for assistance. Duncan: I' trying to run a business but waste time trying to get help from your call centre Duncan: I have to say, you were absolutely no help at all. This is the link on your website for help - what a joke! Duncan: I'm not wasting more time chasing Vodacom, MTN it is. Duncan: I have copied and pasted this script for Hello Peter.
159 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (23.80952380952381%)
1 Star
16 (76.19047619047619%)