Based on recent customer reviews, Eezi Move earns strong praise for its friendly, professional moving teams and competitive pricing. Customers consistently describe smooth, stress-free moves with careful handling of belongings. However, a recurring pattern of damage complaints met with poor accountability, and communication breakdowns during problem resolution, represent notable weak points that tarnish an otherwise well-regarded service.
Top Strengths:
- •Customer Service & Support: Customers consistently praise named consultants like Anneli, Ivan, Mariessa, and Alberto for professionalism and friendliness. Moving crews are described as polite, helpful, and hardworking. The admin-to-delivery experience is frequently called seamless.
Replied to 96% of negative reviews
Typically takes less than 1 hours 6 min to reply
TrustIndex
9.7
Score
Ranking
#1
in Transportation & Logistics
Avg Reply
0.3
Hours
NPS Score
61
Recommended: Very Likely
Replied to 96% of negative reviews
Typically takes less than 1 hours 6 min to reply
May '25 - Apr '26
Recent reviews (598)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Ons het onlangs van Eezi Move se dienste gebruik gemaak, en dit was ’n absolute plesier om met die maatskappy te werk
Ons het onlangs van Eezi Move se dienste gebruik gemaak, en dit was ’n absolute plesier om met die maatskappy te werk. Die span was uiters hulpvaardig, professioneel en niks was ooit te veel moeite nie. Baie dankie aan die hele Eezi Move-span vir uitstekende diens.
1 reviews | Active since Jan 2020
Ons het onlangs van Eezi Move se dienste gebruik gemaak, en dit was ’n absolute plesier om met die maatskappy te werk
Ons het onlangs van Eezi Move se dienste gebruik gemaak, en dit was ’n absolute plesier om met die maatskappy te werk. Die span was uiters hulpvaardig, professioneel en niks was ooit te veel moeite nie. Baie dankie aan die hele Eezi Move-span vir uitstekende diens.
1 reviews | Active since Jan 2020
Eezi Move truly lives up to its name
Eezi Move truly lives up to its name. The support was highly professional, and the operational team was excellent throughout the process. I would highly recommend Eezi Move to anyone, especially given that they were the most affordable option for what was a fairly complicated move.
1 reviews | Active since Jan 2020
Eezi Move truly lives up to its name
Eezi Move truly lives up to its name. The support was highly professional, and the operational team was excellent throughout the process. I would highly recommend Eezi Move to anyone, especially given that they were the most affordable option for what was a fairly complicated move.
1 reviews | Active since Jan 2020
Quick, professional, friendly service
Quick, professional, friendly service. Answers and advise at there fingertips
1 reviews | Active since Jan 2020
Quick, professional, friendly service
Quick, professional, friendly service. Answers and advise at there fingertips
1 reviews | Active since Jan 2020
Stay away!
Pathetic, Pathetic, Pathetic, Pathetic!!! Waste of money! Do not use this company!!!
1 reviews | Active since Jan 2020
Stay away!
Pathetic, Pathetic, Pathetic, Pathetic!!! Waste of money! Do not use this company!!!
1 reviews | Active since Jan 2020
I would like to write a review about Eezi Move
I would like to write a review about Eezi Move. They keep to their arrangement protocol as well as communicated timeframes. All items loaded is marked and can be accounted for, when off-loading. Neat and tidy handling of all items.
1 reviews | Active since Jan 2020
I would like to write a review about Eezi Move
I would like to write a review about Eezi Move. They keep to their arrangement protocol as well as communicated timeframes. All items loaded is marked and can be accounted for, when off-loading. Neat and tidy handling of all items.