EM
Eezi Move
Verified Business
EM
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Eezi Move is consistently praised as a professional, friendly, and reliable moving company that lives up to its name for the majority of customers. Strengths shine across customer service, delivery punctuality, and proactive communication, with most clients describing seamless, stress-free relocations. A notable minority report damaged goods, denied claims, and post-incident silence, which materially affects perceptions of parcel safety and accountability.
TrustIndex
10
Perfect Score
Ranking
#1
in Couriers & Delivery
NPS Score
71
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Eezi Move is consistently praised as a professional, friendly, and reliable moving company that lives up to its name for the majority of customers. Strengths shine across customer service, delivery punctuality, and proactive communication, with most clients describing seamless, stress-free relocations. A notable minority report damaged goods, denied claims, and post-incident silence, which materially affects perceptions of parcel safety and accountability.
Eezi Move's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support. Customers repeatedly highlight friendly, professional consultants such as Chanel, Anneli, Letitia, Mariessa, and Ivan who guide them through quoting and changes with patience, making moves feel supported and stress-free from first contact to delivery.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Eezi Move will be my go-to from now on. Moving is often very stressful, Jackie and the team at Eezi Move made it a stress-free experience. The price was reasonable, the movers arrived on time and finished early. Could not have asked for better.
1 reviews | Active since Jan 2020
Eezi Move will be my go-to from now on. Moving is often very stressful, Jackie and the team at Eezi Move made it a stress-free experience. The price was reasonable, the movers arrived on time and finished early. Could not have asked for better.
1 reviews | Active since Jan 2020
I have utilised their services twice and have been so impressed both times. The agent assigned with my latest move, Melinda, was efficient, friendly and willing to assist with my querries. I would recommend them in a heartbeat. Thanx Eezi Move!!!
1 reviews | Active since Jan 2020
I have utilised their services twice and have been so impressed both times. The agent assigned with my latest move, Melinda, was efficient, friendly and willing to assist with my querries. I would recommend them in a heartbeat. Thanx Eezi Move!!!
1 reviews | Active since Jan 2020
We have had the pleasure of Eezi Move assisting us for two large house moves. Both were handled efficiently and so professionally by all concerned. Excellent service and highly recommended
1 reviews | Active since Jan 2020
We have had the pleasure of Eezi Move assisting us for two large house moves. Both were handled efficiently and so professionally by all concerned. Excellent service and highly recommended
1 reviews | Active since Jan 2020
What an absolutely outstanding experience with Eezi Move from start to finish. From the onboarding process, arranging and scheduling everything, right through to payment and communication — the entire process was seamless, professional and incredibly well managed. A special thank you to Mika, Elias and the entire team. The movers arrived with smiles, positive attitudes and an unbelievable work ethic. They were competent, respectful, extremely strong, efficient and handled everything with care and professionalism. What could have been a stressful move was made smooth and almost effortless because of your team. Truly impressed by the level of service and teamwork displayed throughout. It is rare these days to find service providers who exceed expectations on every level. I have already confidently recommended Eezi Move to a friend who will be using your services soon — and I will continue to do so. Thank you again for making this move such a positive experience. Highly recommended!
1 reviews | Active since Jan 2020
What an absolutely outstanding experience with Eezi Move from start to finish. From the onboarding process, arranging and scheduling everything, right through to payment and communication — the entire process was seamless, professional and incredibly well managed. A special thank you to Mika, Elias and the entire team. The movers arrived with smiles, positive attitudes and an unbelievable work ethic. They were competent, respectful, extremely strong, efficient and handled everything with care and professionalism. What could have been a stressful move was made smooth and almost effortless because of your team. Truly impressed by the level of service and teamwork displayed throughout. It is rare these days to find service providers who exceed expectations on every level. I have already confidently recommended Eezi Move to a friend who will be using your services soon — and I will continue to do so. Thank you again for making this move such a positive experience. Highly recommended!
1 reviews | Active since Jan 2020
A very professional team that was extremely helpful and knowledgeable with appliance connections when they moved my furniture today. They arrived on time and did not waste any time. I recommend Eezi Move to anyone who needs their service.
1 reviews | Active since Jan 2020
A very professional team that was extremely helpful and knowledgeable with appliance connections when they moved my furniture today. They arrived on time and did not waste any time. I recommend Eezi Move to anyone who needs their service.
The most common complaint about Eezi Move, based on Hellopeter's AI analysis of recent customer reviews, is Parcel Safety & Accountability. While most moves arrive damage-free, a recurring minority describe broken furniture, scratched appliances, missing boxes, and even theft in transit. The most damaging pattern is dismissive after-care: claims deflected to limited insurance clauses, ignored emails, and no accountability for negligent handling.
Eezi Move scores 4.2 out of 5 on Hellopeter's AI analysis of service quality in Couriers & Delivery, compared to the Couriers & Delivery industry average of 2. Their strongest theme is Customer Service (4.5); their weakest is Parcel Safety (3). The top AI-rated Couriers & Delivery business on Hellopeter is Cape Removals (4.7). How is the AI Score calculated? →
Eezi Move has a TrustIndex of 10 out of 10 on Hellopeter, based on 490 reviews in the last 12 months. Hellopeter has tracked Eezi Move across 3,701 total reviews. How is the TrustIndex calculated? →