Pathetic service at Adventure Party Hire

I have requested tables, chairs, chair covers and glasses from this company. All I have received thus far was a pending invoice. When I asked for confirmation several times, i am totally ignored. This service is non existant.... I would not refer them to anybody to hire anything. There is NO communication whatsoever. I am disappointed. Now I have to make another plan because my event is in 2 weeks time. The lady does not even answer calls when you phone for confirmation. Who knows if she would even deliver as was agreed in the mail if shy cannot even answer a simple phone call.