Absolutely nightmare dealing with ADvTECH pathetic service

Dealing with ADvTECH has been an absolute nightmare. Multiple tickets were logged to have a hold uplifted, yet no one bothered to get back to me. I made countless phone calls and sent follow-ups, only to get absolutely no assistance or feedback. I was clearly told that the hold would be lifted before the school opened. This did not happen. As a result, my child arrived at school on the first day and had no class to go to. The embarrassment and stress this caused my child is unacceptable and completely avoidable. The lack of communication, accountability, and urgency is shocking, especially from an organization responsible for children’s education. This situation shows a total disregard for parents and learners. The service is pathetic and deeply disappointing. I would not recommend dealing with ADvTECH based on this experience.