AE Smart Solution Running away with my money

We purchased a 5KW Solar system from this company. They took almost 2 weeks to come and install the system, but they did not install the Battery or setup the system. They keep on saying they will come and install the battery, but then do not pitch up. It has now been a month and a half and no communication from their side. I have given them over to the Ombudsman. They are seemingly running away with the money. Please stay clear of these people.