Afiswitch need to be removed from helping the community

I app**** for a pdp and I had to pay R110 at absa for afiswitch to do my finger prints when I got to dlt check it shows I didn't submit I drove from kagiso to centurion at afiswitch office they could not help me they just told me that they where offline on days of my application they told me to drive back to Kagiso and retake the finger prints and call them to see if they got them but the reason I drove there was because they don't answer their phone this very hopeless because m going to loose a job as a result