Africa Direct Group
2.8|112 reviews
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IT
Inge T
1 reviews | Active since Member
13 Mar 2026, 05:38
Failure to lodge bond
1. I went to sign at the the attorneys in November 2025 and my bond is still not lodge 2. Interest rates have gone down but my installments stays the same. No interest is deducted from my account. They were the one who insisted I switch my edubond to SA Homeloans 3. Payments reflects but then are then reversed on my africa direct account without reason even when I queried it 4. Lodge a complaint with Africa direct no response or feedback. The last two months I am sent to the lawyers, SA homeloans, conveyors, consultant and back. No progress, no feedback on my emails on why?
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Replies (53)Africa Direct Group's replyOfficial
17 Mar 2026, 14:25Good Day Miss Taylor
Thank you for reaching out. We acknowledge your complaint and have carefully addressed all your questions. We appreciate your patience and are committed to ensuring your concerns are fully resolved.
Kind Regards
The Bond Optimiser Team
Thank you for reaching out. We acknowledge your complaint and have carefully addressed all your questions. We appreciate your patience and are committed to ensuring your concerns are fully resolved.
Kind Regards
The Bond Optimiser Team
Best regards,
Africa Direct Group's reply17 Mar 2026, 14:25
Official
Good Day Miss Taylor
Thank you for reaching out. We acknowledge your complaint and have carefully addressed all your questions. We appreciate your patience and are committed to ensuring your concerns are fully resolved.
Kind Regards
The Bond Optimiser Team
Thank you for reaching out. We acknowledge your complaint and have carefully addressed all your questions. We appreciate your patience and are committed to ensuring your concerns are fully resolved.
Kind Regards
The Bond Optimiser Team
Best regards,