Disappointing for a Luxury Clamping stay at Africamp Kambati

We booked a weekend at Africamp Kambati in Swellendam for our 35th anniversary. This was very disappointing. The towels old and torn, no matches or fire liters - Even the coffy/sugar - minimal. Place really need maintenance! We stayed 4 nights for total R6605 - way to expensive for what we got! This was supposed to be luxury Clamping experience! but far from it!