********* behavior and professionalism.

Very poor service, they happen to be a Broker of city power but when they get a claim they are very Rude and also *********** in handling claims. The guy in commercial when asked how long does the claim take to be finalise? he told me it can take forever if I so wish to make it take forever. It seems to be a Risk to insure with this company because now I am contemplating suing their client instead. I guess one can only insure with this company with expectation of being still liable for the claims should something happen.