After 8 months NO SA Government Directory

After paying for an ad in SA Government Directory 2014/2015 in December 2014 there has been NO sight of this printed book. After many emails and phones calls to the African Directory Services including leaving a message for the Director I have still not been contacted by anyone BESIDES when I made the phone calls. This is a complete breach of contract as the book should have been published in January 2015. When speaking to Lisa I asked for a refund and instead she offered to give me an extension for 6 months. How can you give an extension for 6 months when the book has not been published yet? I asked for a refund and Lisa was going to get back to me. Since my last call to African Directory Services on 27/7 I have not heard back from them. This is not customer services at all. I hope African Directory Services understands that without customers they won't have a business. I will also report them to PASA.