AP
African Peninsula Guest House
Unclaimed Business
AP
African Peninsula Guest House
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About African Peninsula Guest House
African Peninsula Guest House has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked African Peninsula Guest House across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTM
Tshego-entle Mbatsane
1 reviews | Active since Jan 2020
16 Dec 2025, 17:16
Bad Service I have received in Durban so far
Had a very bad experience we got here no one attended us for like 25 after we finally had a table we ordered food and waited another 50 minutes for the food, no apologies or anything the sides were cold, when we were done we requested our bill and had to wait for 15 minutes before we could get the bill even after we told the our ride is outside they just didn’t care and one of the waiters said they can’t be working under pressure because of us, and said he should of told us that the restaurant is full and not help us, so disappointed because we really left so many restaurants just to experience the restaurant
Helpful (0)
|Replies (0)TM
Tshego-entle Mbatsane
1 reviews | Active since Jan 2020
16 Dec 2025, 17:16
Bad Service I have received in Durban so far
Had a very bad experience we got here no one attended us for like 25 after we finally had a table we ordered food and waited another 50 minutes for the food, no apologies or anything the sides were cold, when we were done we requested our bill and had to wait for 15 minutes before we could get the bill even after we told the our ride is outside they just didn’t care and one of the waiters said they can’t be working under pressure because of us, and said he should of told us that the restaurant is full and not help us, so disappointed because we really left so many restaurants just to experience the restaurant
0
Replies (0)SS
Shriya S
1 reviews | Active since Jan 2020
1 Dec 2024, 06:32
Unsafe establishment
Our evening at this establishment was nothing short of a nightmare. Seated promptly at 17:30, we waited patiently, only to find that by 22:00, our meals had still not arrived. To add insult to injury, the bill included charges for meals that were never served, a blatant and disgraceful attempt to exploit the situation. Naturally, I raised the issue, highlighting the absurdity of being charged for the main meals that never reached our table. To my utter disbelief the waitress instead of addressing the concern professionally, reacted with aggression. She attempted to physically assault me over my entirely valid objection, which was directed at the billing process and not at her personally. I have no reason to blame her as she is not responsible for the kitchen’s inefficiencies. Compounding the absurdity the waitress was visibly intoxicated while on duty, even drinking at our table a drink we later discovered had been added to our bill. I approached the manager, hoping to clear up the misunderstanding that my comment was directed at the service and not the waitress. Instead, I was met with complete apathy. His lack of accountability and willingness to condone such unprofessional behaviour from his staff was astonishing. The evening descended into chaos, marked by misconduct and a shocking disregard for basic standards of hospitality. This establishment operates with a level of unprofessionalism that is an affront to the very concept of dining out. Avoid this restaurant at all costs. It is a dismal failure on every front and a profound disappointment.
Helpful (0)
|Replies (0)SS
Shriya S
1 reviews | Active since Jan 2020
1 Dec 2024, 06:32
Unsafe establishment
Our evening at this establishment was nothing short of a nightmare. Seated promptly at 17:30, we waited patiently, only to find that by 22:00, our meals had still not arrived. To add insult to injury, the bill included charges for meals that were never served, a blatant and disgraceful attempt to exploit the situation. Naturally, I raised the issue, highlighting the absurdity of being charged for the main meals that never reached our table. To my utter disbelief the waitress instead of addressing the concern professionally, reacted with aggression. She attempted to physically assault me over my entirely valid objection, which was directed at the billing process and not at her personally. I have no reason to blame her as she is not responsible for the kitchen’s inefficiencies. Compounding the absurdity the waitress was visibly intoxicated while on duty, even drinking at our table a drink we later discovered had been added to our bill. I approached the manager, hoping to clear up the misunderstanding that my comment was directed at the service and not the waitress. Instead, I was met with complete apathy. His lack of accountability and willingness to condone such unprofessional behaviour from his staff was astonishing. The evening descended into chaos, marked by misconduct and a shocking disregard for basic standards of hospitality. This establishment operates with a level of unprofessionalism that is an affront to the very concept of dining out. Avoid this restaurant at all costs. It is a dismal failure on every front and a profound disappointment.
0
Replies (0)HJ
Hebren J
1 reviews | Active since Jan 2020
20 Mar 2023, 04:37
Stay away! African Peninsula Guest House
We booked African Peninsula Guest House in Durban to host an event and communicated all the requirements for the day in advance, including visiting the venue to ensure this was understood. Everything fell on deaf ears. Do not use this place for any event, these guys will ruin your day. Its an extremely unprofessional group of people.
Helpful (0)
|Replies (0)HJ
Hebren J
1 reviews | Active since Jan 2020
20 Mar 2023, 04:37
Stay away! African Peninsula Guest House
We booked African Peninsula Guest House in Durban to host an event and communicated all the requirements for the day in advance, including visiting the venue to ensure this was understood. Everything fell on deaf ears. Do not use this place for any event, these guys will ruin your day. Its an extremely unprofessional group of people.
0
Replies (0)