Bad attitude, bad service and bad management

I booked for a 2000 package and everything was paid ....on the day we got lost as on Google map it says they are in sunninhill so we called the owner thandeka and she was sooo rude to us saying how could we get lost when she gas send us rules ok we still went and on arrival we asked for her and we we were told she is nor around and she avoided us the whole time till we left.

we were taken pictures that qe asked they must be send to us and must be posted on social media till today two weeks later no pics send to us...

iam very disappointed as they do not live up to what is on their web page and as for thandeka that's not how you speak to customers