TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We contacted Afrique Pet Food to get details on a Pet food product sold by them. Cathy Terblanche responded instantly to us. Being under pressure, we did not thank them for their correspondence. The next day, they sent a follow up letter to confirm if we had received their correspondence. Again we did not have time to respond to them. On a Saturday, over a weekend, this company gave such outstanding service that Cathy Terblanche actually phoned us to assist us. We will certainly be purchasing pet products for our five dogs and five puppies from Afrique Pet Food in future due to the outstanding service from Cathy Terblanche.
1 reviews | Active since Jan 2020
We contacted Afrique Pet Food to get details on a Pet food product sold by them. Cathy Terblanche responded instantly to us. Being under pressure, we did not thank them for their correspondence. The next day, they sent a follow up letter to confirm if we had received their correspondence. Again we did not have time to respond to them. On a Saturday, over a weekend, this company gave such outstanding service that Cathy Terblanche actually phoned us to assist us. We will certainly be purchasing pet products for our five dogs and five puppies from Afrique Pet Food in future due to the outstanding service from Cathy Terblanche.