Dissatisfaction with respond from Afristay.com for my Feedback on my Stay at Mon Repos Guest Farm

I am writing to share my recent experience at Mon Repos Guest Farm during my stay from 24 December to 26 December 2024. Unfortunately, my experience did not meet my expectations based on the information provided in the adverti*****t. Firstly, I was disappointed to find that the WiFi service was not functional during my stay. Despite the adverti*****t indicating that WiFi was available, I encountered issues from the very beginning. Additionally, the adverti*****t claimed that all rooms were equipped with air conditioning and DSTV. However, the rooms I stayed in (14, 15, and 16) were only equipped with fans, not air conditioning, which was misleading. Furthermore, the only television channels available were SABC channels, contrary to the expectation of having DSTV. On a positive note, I would like to commend the breakfast service, which was enjoyable and well-prepared. Given my experience, I strongly recommend that Afristay conduct a thorough inspection of Mon Repos Guest Farm to ensure that the information provided in their adverti*****ts is accurate and reflective of the amenities available. I chose this location based on the advertised features and was willing to pay the required amount, so I felt disappointed and misled.I hope my feedback can contribute to improving the experience for future guests.