Very Bad Service - ****mers!!!

I made a booking on the 29th of May 2025 and paid a deposit to Afristay.com after booking has been approved. I've emailed the proof of payment of R2835.00 to pop@afristay.com for dates 14 - 16 June 2025. I received a confirmation email of the booking confirmed with the Lodge and was advised to pay the rest of balance to another account. All have been confirmed and I got in contact with the lady of the lodge as well to confirm our stay.

On 05 June 2025, my mom passed away and I tried contacting Afristay as we had to arrange a funeral. There were no contact details available. I then contacted the lady where we were supposed to stay and she advised she'll wait for Afristay to pay her and then she would also cancel.or postpone our stay, as requested. The lady couldn't find any contact for Afristay. From my side I've searched and email the pop@afristay and all other emails linked to the name. I even got holf of numbers and email addresses for the Director, Rupert Bryant. I requested a response and up until today, no response from any of the emails who confirmed my booking and received my proof of payment as deposit.

I even tried rebooting on the website, but it looks like my email address have been blocked from their site.

I would never ever make use of Afristay unless I have intentions of loosing money, which I don't.

I just hope I can save someone else from making use of this website to book accomodation.