Angry customer

The worst book supplier my daughter is missing work.i called them on the 20th promised to deliver next day and still no delivery or communication.From now on i will go somewhere else.i do not know why Curro refers us to these people.Am so so angry at how my daughter is missing up.How can an order take a wholemnth to fulfil.Why do they take money if they do not keep stock.this is crazy either refund me or deliver my daughter s books by 23 January 2025.So unprofessional at everything