Dissapointed

I ordered first time cause I heard such nice things about their chicken. I placed order on 27 april 2025 I ordered a whole chicken well done half Chilli and half lemon and herb. I must say I was disappointed and got sick the chicken was not cooked properly it was still red on the bone and tough and was only done in lemon and herb. I'm writing this review in the hopes they will take notice and care of people's orders