Bad experience with Agric land Knysna

I bought a water pump from Agric Knysna. I returned the pump with a small problem on control board. The pump was brand new. Agric gave us the wrong report and returned an old pump which is not my new one. I paid R1988 for the new expensive pump. We went many times to Agric with no result and no pump. There was nothing to do but to take the case to court. The first 14 days there was no answer from Agric and going to court now in April 2020. We do not want to fight with them but need to warn consumers about this bad experience. Thank you for everyone reading this and tell other people.