AIG South Africa Limited

Based on recent customer reviews, AIG South Africa Limited is facing significant dissatisfaction, with customers consistently mentioning unresolved claims, poor communication, and prolonged delays. A recurring theme is frustration with claims handlers who go silent, fail to return calls, or ignore emails, with some policyholders citing specific employees by name. Many feel misled about policy coverage, particularly around exclusions only revealed at the point of claim. While an isolated voice praises a friendly assessor and quality service, the overwhelming sentiment reflects distrust, escalations to the Ombudsman, and perceptions of unfair claim rejections.