AB
AIR BROADBAND
Claimed Business
AB
AIR BROADBAND
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About AIR BROADBAND
AIR BROADBAND has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked AIR BROADBAND across 30 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEB
Esté Bürger
1 reviews | Active since Jan 2020
21 Nov 2025, 19:00
Non existent customer service
The internet keeps dipping for months on end, when I complain to them it's either my equipment, they don't see something wrong or they can't help me. They don't answer phone calls or emails not even after I cancelled their services. Can't really complain about customer service since there is none.
Helpful (0)
|Replies (0)EB
Esté Bürger
1 reviews | Active since Jan 2020
21 Nov 2025, 19:00
Non existent customer service
The internet keeps dipping for months on end, when I complain to them it's either my equipment, they don't see something wrong or they can't help me. They don't answer phone calls or emails not even after I cancelled their services. Can't really complain about customer service since there is none.
0
Replies (0)GJ
Gerald J
1 reviews | Active since Jan 2020
7 Aug 2025, 13:16
Pathetic service
What a load of parhetic people, after I cancelled my contract, in 2023, no further invoices received, today I received a threatening letter of demand, for an outstanding balance. Lawyers threatened me that I had to pay for the letter of demand, furthermore threats of judgement being obtained against me that I will be held liable for. Something is seriously wrong with this companies billing system. I would not recommend anyone to make use of their services. Obviously totally unaware of the stipulations in the national credit act!
Helpful (0)
|Replies (0)GJ
Gerald J
1 reviews | Active since Jan 2020
7 Aug 2025, 13:16
Pathetic service
What a load of parhetic people, after I cancelled my contract, in 2023, no further invoices received, today I received a threatening letter of demand, for an outstanding balance. Lawyers threatened me that I had to pay for the letter of demand, furthermore threats of judgement being obtained against me that I will be held liable for. Something is seriously wrong with this companies billing system. I would not recommend anyone to make use of their services. Obviously totally unaware of the stipulations in the national credit act!
0
Replies (0)BS
Benita S
1 reviews | Active since Jan 2020
29 Jan 2025, 13:18
**** Air Broadband
Do yourself a favour… stay away. It is companies like these that made me loose all hope in humanity. I literally signed my contract with them 2 weeks ago for 50mb/s. Today I received an invoice for 50% more than what my contract stipulated. When I phoned them to ask what happened they just said that they raised their package prices. Litterally 2 weeks after signing with them. I feel sick to my stomach. I need the wifi as I am a photographer and need a fast internet speed to upload my photos. Now they ate only offering me to downgrade to an internet speed that is 2x slower but it is the same amount as what I would have paid as per contract. Sick sick sick… It is final… ISP’s have no souls.
Helpful (0)
|Replies (0)BS
Benita S
1 reviews | Active since Jan 2020
29 Jan 2025, 13:18
**** Air Broadband
Do yourself a favour… stay away. It is companies like these that made me loose all hope in humanity. I literally signed my contract with them 2 weeks ago for 50mb/s. Today I received an invoice for 50% more than what my contract stipulated. When I phoned them to ask what happened they just said that they raised their package prices. Litterally 2 weeks after signing with them. I feel sick to my stomach. I need the wifi as I am a photographer and need a fast internet speed to upload my photos. Now they ate only offering me to downgrade to an internet speed that is 2x slower but it is the same amount as what I would have paid as per contract. Sick sick sick… It is final… ISP’s have no souls.
0
Replies (0)TH
Theodore H
1 reviews | Active since Jan 2020
7 May 2023, 17:03
Pathetic ISP Airbroadband
Pathetic internet service provider. No internet after loadshedding this afternoon. They do not even answer when called to explain the situation. Definitely going to cancel first thing tomorrow.
Helpful (0)
|Replies (0)TH
Theodore H
1 reviews | Active since Jan 2020
7 May 2023, 17:03
Pathetic ISP Airbroadband
Pathetic internet service provider. No internet after loadshedding this afternoon. They do not even answer when called to explain the situation. Definitely going to cancel first thing tomorrow.
0
Replies (0)LG
Lee G
1 reviews | Active since Jan 2020
11 Feb 2023, 13:46
Airbroadband bloemfontein once again!!!!!!!!!
And once again its airbroadband bloemfontein. Pathetic internet service provider. For the last couple of days, wifi has been on and off constantly. Now today, same story, message the WhatsApp support, hell, nobody doesn't even respond. I pay a hell of alot of money every month. ITS TIME FOR A CHANGE!!!!!!!!!
Helpful (0)
|Replies (0)LG
Lee G
1 reviews | Active since Jan 2020
11 Feb 2023, 13:46
Airbroadband bloemfontein once again!!!!!!!!!
And once again its airbroadband bloemfontein. Pathetic internet service provider. For the last couple of days, wifi has been on and off constantly. Now today, same story, message the WhatsApp support, hell, nobody doesn't even respond. I pay a hell of alot of money every month. ITS TIME FOR A CHANGE!!!!!!!!!
0
Replies (0)CB
Conré Badenhorst
1 reviews | Active since Jan 2020
1 Feb 2023, 08:18
Air Broadband Bloemfontein
We keep losing connection, I have a 100 up 100 down contract. I can’t connect to the rooter installed. Had to install my own to-link’s rooters for connection. They don’t let us a paying clients know about problems, I must always contact them. I’m in Bloemfontein and they are useless! No help from their side at all! Will never refer them to ant client at all!
Helpful (0)
|Replies (0)CB
Conré Badenhorst
1 reviews | Active since Jan 2020
1 Feb 2023, 08:18
Air Broadband Bloemfontein
We keep losing connection, I have a 100 up 100 down contract. I can’t connect to the rooter installed. Had to install my own to-link’s rooters for connection. They don’t let us a paying clients know about problems, I must always contact them. I’m in Bloemfontein and they are useless! No help from their side at all! Will never refer them to ant client at all!
0
Replies (0)RH
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