Airvolution Air Rifles
3.7|3 reviews
TO
Tinus O
1 reviews | Active since Member
19 Dec 2017, 06:18
Very poor service from Kevin Strauss at Airvolution Airguns
I bought a low pressure air conversion kit from Kevin for my Hammerli 850 Airmagnum CO2 air rifle. We had an appointment that I drove 100km for, only to find he was not at home and left my kit with one of his workers. When I got home, I found that some parts were missing. After a lot of back and forth messages Kevin promised to mail them to me. This never happened. Then he had an excuse that it must have been lost in the mail and that he would courier it to me. This also never happened and he eventually blocked my phone number after several inquiries. Also, the conversion kit was never tested on a rifle similar to mine I suspect, as it does not fire at all. So in the end I bought a R700 paper weight. Save yourself a lot of heartache and avoid this man.
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Replies (105)Airvolution Air Rifles's replyOfficial
22 Jan 2018, 12:35Good Day Tinus
We regret that you did not receive the face time that you possibly drove through for, however Kevin did wait over two hours for you to reach him.
The company cell phone experienced catastrophic software failure and we are willing to provide proof that Apple I Store was working with us to resolve the issue.
For future reference, to avoid such a problem occurring again our land line is
(011) 462-8153
As per our discussion on the phone we understand everything reached you fine and that you understand all of our parts are guaranteed and have been tested in a wide range of platforms.
We prefer to do the installation ourselves to avoid any error and are still willing to pay for your co2 rifle to be couriered through to us and back to you.
Our Kindest Regards
Airvolution Air Rifles
Best regards,
Airvolution Air Rifles's reply22 Jan 2018, 12:35
Official
Good Day Tinus
We regret that you did not receive the face time that you possibly drove through for, however Kevin did wait over two hours for you to reach him.
The company cell phone experienced catastrophic software failure and we are willing to provide proof that Apple I Store was working with us to resolve the issue.
For future reference, to avoid such a problem occurring again our land line is
(011) 462-8153
As per our discussion on the phone we understand everything reached you fine and that you understand all of our parts are guaranteed and have been tested in a wide range of platforms.
We prefer to do the installation ourselves to avoid any error and are still willing to pay for your co2 rifle to be couriered through to us and back to you.
Our Kindest Regards
Airvolution Air Rifles
Best regards,